Email Request Tracking Guide
Dear Users,
After completing the university email request form, the system will provide you with a tracking code. Please keep this code until you receive a response.
To check your email status, enter your tracking code and the security characters in the "Email Request Tracking" tab on this page, and click on "Search." In the displayed window, your submitted form will appear first, followed by the response from the relevant expert, which includes the created email, password, and educational notes.
Please read the provided response carefully and follow the mentioned instructions to make the necessary adjustments.
Important Points About University Email Settings by Users Backup Email Registration:
After logging into your email, register a backup email for recovering a forgotten password using the following path:
Settings - Account Settings - User Tab – Backup Email Address Option
If you change your email password, the new password must be at least 8 characters long and include uppercase and lowercase letters, symbols, and numbers.
Email Forwarding Setup: By applying the settings in the following path, a copy of every email sent to your university email will be received by another email address you specify:
Settings - Account Settings - Forwarding Tab
Handling Suspicious Emails: If you receive anonymous emails containing messages about your account being terminated, do not click on the provided link or enter your email information there. You can forward the email to: info@kums.ac.ir for verification.
Blocking Incoming Emails: To block received emails, select the desired email and choose the Block Sender option from the Actions tab. Then, in the same Actions tab, select Mark, and choose Spam to move the selected email to the Junk Email folder.